History

Outreach Services began helping hospitals and their underinsured patients navigate Medicaid eligibility and benefits in 1991. In the years since, our services have expanded to include expertise in other medical assistance programs, as well as new divisions dedicated to third-party liability, healthcare outsourcing, and hospital billing. Along the way, our staff has grown to include more than 350 patient advocates, field investigators, attorneys, and support staff.

By providing compassionate, respectful medical assistance advocacy to uninsured patients, Outreach Services helps patients access funds to pay for medical care and improves the financial health of hospitals and healthcare systems.

Value Proposition

  • Improved Cash Flow
  • Reduced Bad Debt
  • Incremental Revenue
  • Increased Supplemental Security Income (SSI)
  • Decreased Cost to Collect
  • Boost in Patient Satisfaction
  • Assist the most at-risk and underinsured population

Organizations

Outreach Services sponsors and supports chapters of the Healthcare Financial Management Association (HFMA) and the American Association of Healthcare Administrative Management (AAHAM) in all regions where we work.

OutreachServices Executive TeamExecutive Team

Fredrik Andreasson Chief Operating Officer T 800-544-9923 Read description
 
Christina Gamache Corporate Counsel T 206-215-2333 Read description
 
Josie Sackmann National Director, Operations T 509-456-8810 Read description
 
Chris Brazil Corporate Vice President, Sales & Marketing T 208-344-0981 Read description
 
 

OutreachServices Leadership TeamLeadership Team

JoAnna Justiniano Regional Director - Midwest T 612-332-6773 Read description
 
Cassandra Stewart Regional Director – Hawaii T 808-566-6666 Read description
 
Steven Mardis Regional Director – Northwest T 206-215-2333 Read description
 
Shawn Mimnaugh Director, Third Party Liability T 509-456-8810 Read description
 
Patricia Burns-Hart Director, Third Party Liability T 509-456-8810 Read description
 
Diane Meredith-Gordon Director, PacificEDI T 509-344-9924 Read description
 
Allison Born Operations Director, Disability Outreach T 206-215-2333 Read description
 
David Cartier Director of Business Development – Midwest T 612-332-6773 Read description
 
Norma Pearce Director of Business Development – West Coast T 760-535-5505 Read description
 
Joshua Sharp Director – Information Technology T 509-456-8810 Read description